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C Call Centre Training

Call Centre Training

  • Function: Call Centre Training
  • member since : 15/05/2019
  • Profile views :   203 
A Bit about the Function

Reporting directly into the Client Service Supervisor, this Lively, fast paced role will have you working closely with our Sales Agents, helping with client support and guidance about goods.

Previous Call Centre or Technical Helpline Expertise is ESSENTIAL.

What obligations are involved?

Response incoming / creating outbound telephone calls

Order processing and entry

Process invoices and credits

Customer Care and enquiries

Liaise with cargo suppliers for shipping coordination

Provide help to Revenue and Logistics teams

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